Worst service ever on overseas subscription

[ravenpower]

That's what I emailed to the staff,hope to have a response.

Dear Sirs,

after several emails I'm very upset about my subscription.From the start I've received only #2, after that I've send a doven of emails to receive #3 and after several emails again, until now, I've not received #4 and #5.
I'm very tired of this situation and I think tha you haven't made nothing to solve this problem.
At this point I'd like to know if you are able to send my subscription regularly otherwise I'd like to have my moneys back.

Best regards

[ravenpower]

As usual, no reply from the staff.

[tdswan]

Well, July 4th was also a holiday here in the land of the free, maybe now that Wednesday is a work day, someone will get back to you.

[MikeV]

TD, thanks. We were enjoying the holiday with family.

Raven, Sorry you're having such a difficult time. I believe I received this email from you over the weekend (was from a proper name, not a handle), I will respond to you there.

In brief, we gauantee satisfaction, you will be offered a full refund.

Mike

[ravenpower]

I have received an Email from Mike and I have solved the problem.
This time the response was uick like a thunder :D

Thanks,Mike

[tdswan]

TD, thanks. We were enjoying the holiday with family.

Happy Independance Day. :)